Refund Policy

Thank you for buying / enrolling for our courses. We want to make sure that our users have a rewarding experience while they are discovering information, assessing, and purchasing our training courses.

As with any online purchase experience, the below are the terms and conditions that govern the Refund Policy. When you buy a training course on the Shalby Academy website you agree to our Privacy Policy, Terms of Use and the points below.

The courses offered hereunder are for sale for your personal reference and not for resale. Therefore, we reserve the right to refuse to sell to any person whom we believe may be purchasing for resale.

Fees Range

We have customized pricing according to the services rendered by us. The details are provided to you beforehand according to the effort, efficiency and the output of the service. Typically the price ranges starts from Rs.2000 + per course.

Errors in Pricing

We work hard to ensure the accuracy of pricing. Despite our efforts, pricing errors may still occur. If a course’s price is higher than the price displayed, we will cancel your order of that item and notify you of the cancellation.

Cancellation & Refunds:

The courses once subscribed / enrolled by the prospective student cannot be cancelled. The students are therefore advised to apply due caution before opting for the course. The courses offered hereunder are completely non- refundable & non- transferrable under any circumstances. Our Customer Service Specialists are ready to assist you—between 9:30 AM to 6 PM in Monday to Saturday.

Shalby reserves the right to postpone/cancel an event because of insufficient enrolments, instructor illness or force majeure events (like floods, earthquakes, political instability, pandemic, epidemic, lockdown etc.)

No refunds or credits will be available for participants who fail to attend both days of the course.

Refund of Duplicate payment

Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 45 working days post intimation by the customer after due verification of the request.

Note: All refunds will be processed within 45 working days after due verification of the refund request subject to authenticity of the claim.